Terms of Service

Platform means the Rounds mobile applications, website and related services. Doctor means an independent registered medical practitioner using the platform to find work. Hospital means a registered hospital, clinic or healthcare facility using the platform to find practitioners. Locum shift means a short-term engagement. Full-time role means a permanent or long-term engagement.

You must be at least 18 years old and legally able to enter a contract. Doctors must hold current, valid registration with the National Medical Commission (NMC) or a relevant State Medical Council. Hospitals must be lawfully constituted and hold the registrations required to operate in their state.

The platform is intended for use within India. We may refuse, suspend or terminate an account that does not meet these requirements.

Doctors and hospitals sign in using a Google account. You are responsible for maintaining control of that Google account and for all activity under your Rounds account. Notify us immediately at support@myrounds.in if you believe your account has been compromised.

One account per person or facility. Accounts may not be shared, sold or transferred.

Rounds is a technology platform that introduces doctors and hospitals to one another. We are not an employer, staffing agency, recruitment agency or healthcare provider. We do not employ doctors, do not supervise clinical work and do not direct how any engagement is performed.

Doctors engage with hospitals as independent professionals and retain complete clinical autonomy and professional judgement. No employment, partnership, agency or joint-venture relationship is created between Rounds and any user, or between users, by use of the platform.

Any contract for a Locum Shift or Permanent Role is formed directly between the doctor and the hospital. We are not a party to it.

• Maintain valid registration and provide accurate credential information.
• Hold and maintain your own professional indemnity insurance appropriate to your practice. The platform provides none.
• Attend accepted shifts punctually, or cancel in accordance with clause 9 so the hospital can arrange cover.
• Comply with all applicable medical, ethical and statutory obligations, including the standards of the relevant Medical Council.
• Keep patient information confidential at all times.

• Provide accurate details of every shift or role posted, including the rate.
• Pay the doctor the agreed amount in full, directly and on time (see clause 8).
• Provide a safe working environment and any facilities, equipment and support reasonably required for the engagement.
• Hold the registrations, licences and insurance required for your facility, and verify independently that any practitioner you engage is suitable for the role.

The platform holds no user funds and processes no payment between a hospital and a doctor. There is no in-app wallet. The hospital pays the doctor directly, in full, by whatever method the two agree.

We are not responsible for non-payment, late payment, short payment or any dispute about an agreed rate. We may record what was agreed in order to assist with a grievance, but we cannot compel payment and are not a guarantor.

A doctor may cancel an accepted shift free of charge up to 4 hours before the scheduled start time. A cancellation inside that window is recorded as a late-cancellation strike on the doctor’s public profile, because reliability is what the network depends on. There is no monetary penalty and no deduction, as the platform holds no funds.

Repeated late cancellations or no-shows may lead to suspension or removal. Hospitals may raise surge pricing to fill an urgent shift; any surge is paid entirely to the doctor and we take no part of it.

Before a doctor can work through the platform we verify registration details against Medical Council registers. A doctor may also upload their registration certificate, licence or ID; Rounds stores it securely, uses it to verify the doctor, and shows it to hospitals only if the doctor chooses. Verification may be repeated periodically while an account remains active.

Submitting false, altered or misleading credentials will result in immediate termination of access and may be reported to the relevant statutory council and law enforcement. Verification reduces risk but is not a guarantee, and hospitals remain responsible for their own due diligence.

• Impersonating another person or misrepresenting your credentials or facility.
• Using the platform for anything unlawful, or for any non-medical staffing purpose.
• Attempting to circumvent verification, payment gating, or any technical restriction.
• Scraping, bulk-extracting or reselling data from the platform.
• Harassing, threatening or discriminating against another user.
• Posting false ratings or reviews, or manipulating ratings.
• Posting or sending anything obscene, abusive, hateful, threatening or otherwise objectionable, in a message, a review or anywhere else on the platform.

There is no tolerance for objectionable content or abusive behaviour on Rounds. Every message and every review can be reported from the screen it appears on, and the sender of a message can be blocked from writing to you. We review reports and act within 24 hours, removing the content and, where warranted, suspending or permanently removing the account that posted it.

Doctors and hospitals may rate each other after a completed engagement. Ratings, completed-shift counts and cancellation counts are shown publicly on profiles so the network can judge reliability. Reviews must be honest and based on a real engagement. We may remove content that is defamatory, discriminatory, reveals patient information or breaches these Terms.

The platform, its software, design and branding belong to Rounds Healthcare Technologies. You may not copy, modify, reverse-engineer or create derivative works from it. Content you upload remains yours; you grant us a limited licence to host, display and process it solely to operate the platform.

The platform is provided “as is”. We do not provide medical advice, diagnosis or treatment, and nothing on the platform should be treated as such.

We do not guarantee the accuracy of any listing, the conduct of any user, that a doctor will find work, or that a hospital will find a suitable practitioner. We are not responsible for the clinical care delivered during any engagement, or for its outcome. Service may be interrupted for maintenance or reasons outside our control.

To the maximum extent permitted by law, Rounds Healthcare Technologies is not liable for indirect, incidental, special or consequential loss, or for loss of profit, income, data or reputation, arising from your use of the platform.

Our total aggregate liability to any user for all claims in any 12-month period is limited to ₹1,000. Nothing in these Terms excludes liability that cannot lawfully be excluded.

You agree to indemnify Rounds Healthcare Technologies against claims, losses and reasonable legal costs arising from your breach of these Terms, your breach of law or professional obligation, or any dispute between you and another user.

You may stop using the platform at any time and delete your account from Profile settings in the app. We may suspend or terminate an account that breaches these Terms, fails verification, or presents a risk to patients or other users. Where practical we give notice and an opportunity to respond; where there is a risk to patient safety we may act immediately.

Deleting your account removes your personal data as described in the Privacy Policy. Obligations you owe another user under an existing engagement survive termination.

In accordance with the Information Technology Act, 2000 and the rules made under it, complaints may be sent to our Grievance Officer at grievance@myrounds.in, or raised in-app under Support. We acknowledge complaints within 24 hours and resolve them within 15 days, as the Information Technology Rules, 2021 require. Full details are in the Privacy Policy.

We may update these Terms as the service develops or the law changes. The “last updated” date above always reflects the current version, and we will give notice in-app of any material change. Continuing to use the platform after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of India, and the competent courts there have exclusive jurisdiction over any dispute, save that either party may seek urgent injunctive relief in any competent court.